78bet Terms and Conditions — Please Read Before Use

78bet (hereinafter referred to as the "Platform") is an international online gaming service provider. These Terms and Conditions constitute a legally binding agreement between 78bet and any person using the Platform ("you" or "the User").

By using 78bet's website, mobile app, or any of our services, you automatically agree to these Terms and Conditions, Privacy Policy, and Responsible Gaming guidelines.

If you disagree with any part of these Terms and Conditions, please stop using 78bet's services and contact our support team to close your account.

To open an account with 78bet, you must meet the following requirements:

• All information provided at the time of registration must be truthful, accurate, and complete.
• Only one account may be created per mobile number.
• You are solely responsible for keeping your login credentials (username and password) confidential.
• Any unauthorised access to your account or suspicious activity must be reported to 78bet immediately.
• It is your responsibility to keep your account information up to date. 78bet will not be held liable for any issues arising from outdated or incorrect details.

78bet services are for adults only. The following conditions must all be met:

• Minimum Age: 18 — You must be at least 18 years of age as of your registration date.
• You must not be a resident of any country or territory where online gaming is entirely prohibited.
• Individuals prohibited from online gaming due to a mental health condition or court order may not use 78bet.
• Individuals who have self-excluded cannot open an account while the active exclusion period is in effect.

78bet supports the most popular payment methods in Bangladesh. The following rules apply to all deposits:

• Accepted Payment Methods: Mobile Banking, Nagad, Rocket and selected bank transfers.
• The minimum deposit amount may vary depending on the payment method used.
• Deposits are usually credited to your account instantly. Some methods may take 1–2 hours to process.
• Deposits are only permitted from payment accounts registered in your own name.
• Payments made through third parties are strictly prohibited. Any such deposits will be returned.
• 78bet is not liable for any technical errors that occur during the deposit process.

The following rules apply to all withdrawals from 78bet:

• Your account must be fully verified (KYC) before any withdrawal can be processed.
• Withdrawals will be processed using the same payment method used for the original deposit.
• Standard withdrawals are processed within 15 minutes to 24 hours.
• Additional verification may be required for large withdrawal amounts.
• A limit may apply to the number of pending withdrawal requests you can have at any one time.
• 78bet reserves the right to place a hold on withdrawals in cases of suspicious activity.

VIP members enjoy faster withdrawal processing and higher daily limits. For more details, visit the VIP Page View.

78bet offers a variety of bonuses and promotional offers. The following general terms apply to all bonuses:

• Each bonus has its own Wagering Requirement which are detailed on the bonus page.
• If wagering requirements are not met within the specified time after a bonus is claimed, the bonus will be cancelled.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Withdrawals cannot be processed until the minimum required wagering amount from bonus funds has been met.
• 78bet reserves the right to cancel bonuses in cases of promotional abuse or irregular betting patterns.
• The person referred through a referral bonus cannot be a family member of the referrer or the referrer themselves.

All games on the 78bet Platform are powered by RNG (Random Number Generator) technology, ensuring that the outcome of every round is completely random and fair.

• Each game has its own rules, which are detailed in the game lobby.
• If a game is interrupted mid-session due to a technical error, the bet will be settled in accordance with the relevant rules.
• In Live Casino games, the dealer's decision is considered final.
• If an event is cancelled or suspended in Sports Betting, 78bet's designated rules will apply.
• Any complaints regarding game outcomes must be submitted within 72 hours.

The following activities are strictly prohibited on the 78bet Platform:

• Bots or Automated Software to play games or place bets.
• Creating multiple accounts to claim bonuses or take advantage of promotions.
• Colluding with another player (Collusion) attempting to influence or manipulate the outcome of a game.
• Intentionally exploiting any bug or system vulnerability on the platform.
• Using 78bet for money laundering or transacting funds from illegal sources.
• Harassing, intimidating, or threatening another user.
• Impersonating a 78bet employee.

78bet reserves the right to suspend or close an account under the following circumstances:

• Breaching these Terms and Conditions.
• Providing false or incomplete information when creating an account.
• When suspicious or unusual betting patterns are detected.
• If an account has been inactive for an extended period (typically more than 12 months).
• At the user's own request.

You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any eligible balance before closure, except in cases involving prohibited activity.

78bet is committed to protecting your personal information. Full details on how we collect, store, and use your data can be found in our Privacy Policy.

• Your personal information is never sold to third parties for marketing purposes.
• Information may be shared when required by law or at the request of a regulatory authority.
• All personal data is protected with military-grade encryption.
• In the event of a data breach, all affected users will be notified immediately.

78bet is committed to Responsible Gaming. We want every player to enjoy gaming as a fun form of entertainment — not as a source of addiction.

• Deposit Limit: You can set your own daily, weekly, and monthly deposit limits.
• Self-Exclusion: The option to exclude yourself from the platform for a set period of time.
• Reality Check: Periodic reminders of your gaming session duration and spending.
• Cooling-Off Period: Temporary break options available from 24 hours up to 6 weeks.

If you need help with a gaming addiction, please visit our Responsible Gaming Page Visit.

78bet reserves the right to modify, amend, or update these Terms and Conditions at any time. When changes are made:

• Users will be notified of significant changes via email or platform notification.
• Updated terms and conditions take effect from the date they are published.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• Archives of previous terms and conditions are available upon request through the support team.

In the event of a dispute between 78bet and a User, the following process will apply:

• Step One: Contact the support team via live chat or email.
• Step Two: The support team will investigate in detail and respond within 48 hours.
• Step Three: If you are not satisfied with the support team's resolution, the matter can be escalated to management.
• Both sides' arguments and evidence will be carefully reviewed before any final decision is made.
• Disputes relating to game outcomes will be reviewed using RNG logs and game history.

If you have any questions or feedback regarding these Terms and Conditions, please contact us:

• Live Chat: Use the chat button on the platform for 24/7 live support.
• Email: [email protected] — replies are typically sent within 30 minutes.
• FAQ: For answers to common questions, visit our FAQ Page View.

When contacting 78bet, including your account ID and a clear description of the issue will help us resolve your query faster.