Data Protection Policy — Last Revised

78bet Privacy Policy — Our Commitment to Protecting Your Data

78bet believes your personal data belongs to you. This Privacy Policy clearly explains what information we collect, why we collect it, how we store it, and what rights you have over your data.

Last Updated: January 2026
SSL Encryption Protected
Your Data Is Never Sold
Secure Data Centers
Compliant with International Standards
How We Protect Your Privacy

A quick overview of the key pillars of 78bet's data protection framework

Military-Grade Encryption

All your personal and financial information is protected with 256-bit SSL encryption. Hackers and third parties cannot access this data.

Secure Data Storage

Your data is stored on secure, internationally certified servers. Regular audits and penetration testing are conducted to identify and immediately address any vulnerabilities.

Data Access Controls

Only authorized 78bet staff can access your data, and only when there is a specific need to do so. All access is logged and monitored.

Never Sold to Third Parties

Your personal information is never sold to advertisers or third parties. Data is used solely to improve our services and to meet legal requirements.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. Just go to your account settings — it only takes one click to turn off all marketing communications.

Right to Erasure

You may request the deletion of all your personal data at any time. Unless we are under a legal obligation to retain it, your data will be fully deleted within 30 days.

What Types of Information We Collect

When you register and use the 78bet platform, we may collect the following types of information. There is a specific reason and legal basis behind each piece of data we collect.

Data Type Example When Collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the time of account creation
Financial Information Payment methods, transaction history During Deposits & Withdrawals
Technical Information IP address, device information, browser Automatically collected while browsing the site
Gaming Information Betting history, favorite games, session duration During Gameplay

Important: We never store your password or full payment card number. Payment information is always held in tokenized form.

How We Collect Data

78bet collects your information through several methods. It is important that you have a clear understanding of each:

  • Provided Directly: Information you provide directly during registration, login, or when contacting support.
  • Automatically Collected: Information automatically collected through cookies and log files while you use 78bet.
  • From Third Parties: Information received from KYC verification agencies, payment providers, or credit reference agencies.
  • Social Login: If you log in using a social media account, we may receive basic profile information from that account.

We never access your contact list, camera, microphone, or any other device sensors without your permission.

Purpose of Data Use

78bet uses your information only for the specific purposes listed below. We never misuse your data or use it for unrelated purposes:

  • Account Management: To keep your account active, verify logins, and deliver a personalized experience.
  • Payment Processing: To securely process deposits and withdrawals.
  • Identity Verification (KYC): To meet legal obligations in the prevention of fraud and money laundering.
  • Customer Support: To respond promptly to your complaints and requests.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Service Improvement: For analytical purposes to enhance your gaming experience.
  • Marketing Communications: To send promotional offers only with your explicit consent.
  • Legal Compliance: To comply with regulatory requirements and legal obligations.

We analyze your gaming data to identify responsible gaming risks and, where necessary, offer you support — this is done entirely for your protection.

Data Sharing & Third Parties

78bet never sells your data for money. However, in certain specific circumstances, limited information may be shared with trusted partners:

  • Payment Processors: Approved payment providers — including Mobile Banking, Nagad, and Rocket — only receive the information necessary to complete a transaction.
  • KYC Service Providers: With registered and internationally recognized organizations for identity verification.
  • Technology Partners: Technology service providers supporting platform operations — strictly for service delivery purposes.
  • Legal Authorities: When required by court order or government directive.
  • Regulatory Authority: To meet licensing and regulatory requirements.

Strict Data Processing Agreements (DPAs) are in place with all third parties. They are required to comply with 78bet's data protection standards.

Cookies & Tracking Technologies

78bet's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

Cookie Types Purpose Duration
Essential Cookies Login sessions, security tokens, language preferences Deleted at the end of the session
Functional Cookies Remembering user preferences and settings Up to 30 days
Analytics Cookies Site usage analytics and improvement Up to 13 months
Marketing Cookies Personalized ads and promotions Up to 90 days (subject to consent)

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features on the platform to stop working.

Data Retention Period

78bet does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Transaction Information: Up to 7 years due to legal obligations.
  • KYC Documents: 5–7 years, as required by regulatory standards.
  • Gaming Logs: 2 years, for fraud prevention and dispute resolution.
  • Marketing Data: Upon opt-out or up to a maximum of 2 years.
  • Support Conversations: 1 year after the issue is resolved.

After the defined retention period, your data is securely and permanently deleted, or anonymized in a way that makes it impossible to identify you.

Technical Data Security Measures

78bet maintains the highest industry standards for data security. Our security framework includes:

  • TLS 1.3 / SSL Encryption: All data transfers are completed through fully encrypted channels.
  • Two-Factor Authentication (2FA): Adds an extra layer of protection to your account.
  • Firewall & IDS: Suspicious traffic is blocked automatically.
  • Regular Penetration Testing: Independent security experts regularly audit and verify our systems.
  • Data Backup: Encrypted backups are maintained in multiple locations.
  • Staff Training: All staff receive regular training on data protection practices.

Please note — no one can guarantee 100% security on the internet. In the event of a security breach, affected users will be notified within 72 hours.

Your Rights

Under 78bet's Privacy Policy, you have a number of important rights regarding your personal information:

Right to Access Your Data

The right to know what information we hold about you.

Right to Rectification

The right to correct inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Object to Processing

The right to object to the use of your data for specific purposes.

Data Portability

The right to receive your personal data in a machine-readable format.

Restriction of Processing

The right to restrict the processing of your data under certain circumstances.

Marketing Opt-Out

The right to opt out of marketing communications at any time.

Automated Decision-Making

The right to object to fully automated decision-making.

To exercise any of these rights, email [email protected] or reach us via live chat. We are required to respond within 30 days.

Protecting Children's Privacy

78bet strictly does not welcome anyone under the age of 18 on its platform and does not collect any information from minors.

  • Age verification is mandatory at the time of registration.
  • Age is verified through the KYC process.
  • If a minor's information is detected, the account is immediately closed and all associated data is deleted.
  • If a parent believes their child's information has been collected, please contact our support team immediately.

Warning: Protecting minors is our top priority. To learn more about responsible gaming, visit our Responsible Gaming View the page.

Privacy Policy Updates

78bet may update this Privacy Policy from time to time. Any changes will follow the process outlined below:

  • The "Last Updated" date at the top of the page will reflect the change.
  • You will be notified at your registered email address of any significant changes.
  • Continued use of the platform after any changes will be deemed acceptance of the updated policy.
  • To view previous versions, please contact our support team.

Please check this page regularly. You have the right to stay informed about any changes affecting the protection of your data.

Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: [email protected] (typically responds within 30 minutes)
  • Live Chat: Use the chat button on the platform for 24/7 live support.
  • FAQ: To get answers to common questions Our FAQ Page View.

We are committed to handling all privacy-related requests as promptly and respectfully as possible.

Privacy Policy FAQs

Answers to the most frequently asked questions by our users

No, 78bet never sells your personal data to third parties for monetary gain. Your information is used solely to provide services, ensure security, and comply with legal obligations.

Yes, you can request that your data be deleted. However, transaction and KYC records must be retained for a specified period due to legal obligations. Contact our support team and we will walk you through the details.

No, 78bet does not store full card numbers or CVV details. Payment information is held in tokenized form, and all transactions are processed in accordance with PCI DSS standards.

You can update your notification preferences in your account settings. Alternatively, clicking the "Unsubscribe" link at the bottom of any marketing email will stop them immediately.

Yes. In the event of a data breach, affected users will be notified by email within 72 hours. A clear account of the incident, the risks involved, and the steps you should take will be provided.

Your data is stored in secure, internationally certified data centers. All data centers are ISO 27001 and SOC 2 certified. Data is always encrypted — both at rest and in transit.
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Play Safe, Enjoy with Peace of Mind

Your data is fully protected at 78bet. Join millions of trusted players and enjoy a secure gaming experience.

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